Shipping policy

FarBeyondz Shipping Policy

 

Effective Date: 22 September 2025

Thank you for choosing FarBeyondz. We are committed to getting your health supplements to you as quickly and efficiently as possible. Please review our shipping policy below for details on processing, rates, and delivery times.

 

Order Processing Time

 

All orders are processed within 2-4 business days (Monday to Friday, excluding public holidays). You will receive an email notification when your order has been shipped.

 

Of course. A clear shipping policy is crucial for building trust with your customers. Here is a comprehensive draft for FarBeyondz, tailored for a Singaporean company shipping to both Singapore and Malaysia.

This policy is designed to be clear, fair, and to manage customer expectations effectively. 

 

FarBeyondz Shipping Policy

 

Effective Date: 22 September 2025

Thank you for choosing FarBeyondz. We are committed to getting your health supplements to you as quickly and efficiently as possible. Please review our shipping policy below for details on processing, rates, and delivery times.

 

Order Processing Time

 

All orders are processed within [1-2 business days] (Monday to Friday, excluding public holidays). You will receive an email notification when your order has been shipped.

 

Customs, Duties, and Taxes for Malaysia

 

Shipments to Malaysia may be subject to import taxes, customs duties, and/or fees levied by the destination country. The recipient of the shipment is the "importer of record" and is responsible for all such Import Fees. FarBeyondz is not responsible for these charges, and they are not included in the item price or shipping cost.

General Information

 

 

Order Tracking

 

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.

 

Incorrect Shipping Address

 

It is the responsibility of the buyer to ensure the shipping address is entered correctly at the time of purchase. FarBeyondz is not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange for re-shipment at the customer's expense.

 

Damaged or Lost Packages

 

  • Damaged: If you receive a damaged item, please contact us within 7 days of delivery at support@farbeyondz.com with your order number and a photo of the item's condition. We will work with you to find a satisfactory solution, such as a replacement or refund.

  • Lost: If you haven’t received your order within [10 business days for SG / 20 business days for MY] of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

 

Contact Us

 

If you have any further questions, please don't hesitate to contact us at support@farbeyondz.com] or via WhatsApp at +65 84434710.